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Though it’s disappointing, it’s a fact of life that a company’s high level executives are often highly disconnected from the sale force. We’ve all seen those television programs where the boss secretly steps back onto the shop floor and finds so much he didn’t know – some good, some bad. It isn’t made up for [...]
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WHEN projects are commissioned, a business case is undertaken to establish costs, benefits, and schedule. In each of these domains there are probabilities of outcomes, so uncertainties must also be considered. This business case is built on estimates given by experts. But people (humans) are notoriously over confident. And more often than not an exact [...]
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I AM often asked if I believe in conspiracy theories, especially given I do a lot of work in the Banking and Finance industry I am asked this in context of the financial crisis. My standard answer is an emphatic no, of course, with the explanation that it’s just the system of things and that [...]
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MANAGERS want to predict what revenue will be like in three months, or how long a specific project will take. But any prediction will be as good as predicting the weather in three months time: At best we will know what season it will be. Even experienced project managers can’t get dates right. Take the Sydney [...]
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Don’t assume: Too many times we take out preformed ideas into a problem. I don’t know this can be completely eliminated; we are human after all and much has been written lately about irrationality and it’s up and down sides. I think the key is judgement. Have a good understanding when you need to do [...]
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