As you can imagine, I spend a fair amount of time keeping up with changes and challenges faced by industry and business in the fields of change management and innovation. So I’m constantly on the lookout for information and news that may impact behaviour and best practice across organisations.
Here’s a pick of what I’ve been attracted to this week:
IT Change Management can be described, in a nutshell, as a formal set of processes designed to help a business make changes to their information technology system or product in the most efficient, controlled, smooth and successful way possible. This may sound similar to the idea of … >Mr. Lewis holds a Graduate Certificate in Business Management from the Macquarie Graduate School of Management, Sydney, Australia. He has earned several certifications …
Since then there have been many models for effecting organisational change, however there is something profound in Lewin’s simple model. The symbolism of “unfreezing” is important. For any change management …
She advises firms on executive management skills, digital change management and social data analysis. She is on the Board of Code Club Australia, and she is a Director of word of mouth marketing firm, 1000heads, where …
In many organisations the leadership pipelines are broken. In organisation when they settle for insiders, they often find candidates who lack the needed leadership skills to drive transformation or develop others to be leaders. The world is in …
It’s a great read that will change the way you identify and develop top talent. Must reading for every leader! Discount: Claudio is speaking at the World Business Forum Oct 7-8, 2014. Use discount code LDRFREAK to save …
When managers become early adopters, a spirit of positivity and a focus on collaborative efforts frequently result. This is seen in all areas of business, but is especially important when innovation is a desired result.
As a response, innovation program leaders and managers have been looking for mechanisms that unify and leverage their existing activities, as well as provide a more consistent presence for their program over time.
In the autumn of 1906, 85-year-old Sir Francis Galton made a fascinating discovery on the judgment power of crowds: The accuracy of groups is far greater than of individuals. It’s a well-known story yet worth recapping.
Australia launches online forums to support people with mental illness. By Healthcare Innovation Editors | 2014-08-28. Email PrintShare. The Australian government has launched two new online forums in Canberra to provide support for …
Focusing on the post-digital creative technologies Phil Phelan, national strategy director, SapientNitro Australia and Melanie Cook, head of strategy, SapientNitro Singapore & HK will discuss what the next great wave of …
Where My Words Have Travelled
I publish around the place from time to time. Here’s the latest:
Massive Open Online Courses (MOOCs) are the subject of a lot debate in the blogosphere. Will they be a disruptive technology for universities? Will they take over the trainer’s job in corporate organizations?
From a higher education perspective, it’s easy to see the selling point for students
In 1987 Paul O’Neill became the CEO of Alcoa. Taking over the helm of a company usually means making grand statements about finances, about cutting costs, and change the investment priorities. But what O’Neill did at his first investor press conference was a little different.
To improve productivity in organizations you need only get leaders out in the field
The controversial Koch brothers wrote a book called the Science of Success (2007). I don’t recommend you read it as it’s one of those books that successful people write where they think they were successful because of these management techniques, whereas it’s more likely that because they were successful they could try out these management techniques (fads of the day?).
According to the ASTD’s 2013 State of the Industry Report, U.S. organizations spent $164.2 billion on employee learning and development in 2012. The report does a good job of categorizing and classifying expenditure. But what about ROI? How can managers structure training to ensure a positive ROI?
How often have you rolled out a new IT project that failed to deliver the desired benefits? Most projects fail to deliver benefits because of poor change management. Little to no attention is paid to the people side.
From the Vault
Being data-driven is a valuable quality to have as an operations and sales manager. I usually talk about data in terms of using analytics to make better business decisions, but there are definitely other areas of your business case for change that can benefit from a little data here and there.
Better design of interfaces can significantly improve throughput of service processes.
Recently I was busy because of client deadlines, and needed to book some overseas flights for my girlfriend and me. So I went to a website to book, and went on to fill out the form wrong three times, and when I finally got it right, I was redirected to another page with different branding.