In 1981, British Airways (BA) was an inefficient, loss making nationalised company which, had it been in private ownership would probably have been declared bankrupt. A few short years later, effective change management had seen BA become the envy of the global airline industry and a flagship of the then British government’s huge privatisation program… Read more

When making a technology change, it is necessary to consider the impact of change on the human side and build a change management strategy which addresses this. This requires an effective change management approach which considers not only the impact on individuals and teams, but also how to convey the change and need for change before… Read more

Getting your people to Embrace Change and Promote Innovation requires training and development. Everyday tasks can be easily learned, using procedural manuals for reference and following a step-by-step method. This procedural approach will help an employee to master their role, and perhaps even grow professionally. But ask yourself this question: will such strict adherence to… Read more

If you want your organisation to become a leader in its industry, then you need to learn how to engage employees, but you also need to bring your people on board with the necessary change that is needed to reach the next level and beyond. Change management is an art, and I’ve written before about how… Read more