Welcome to the February 2010 edition of Strategic Innovation newsletter, a free monthly newsletter on leadership, strategy and innovation. Delivered on the first Tuesday of each month.
Back issues are archived for free downloading at www.DanielLockConsulting.com.
Tips for improving business processes
Quality is possible and rework eliminated when the causes of the errors are removed.
Combining operations, moving people [...]
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Innovation is carried out by many Australian businesses both big and small. The ABS in its summary of IT Use and Innovation in Australian Businesses for 2005-2006, reported that 38.9% of Australian businesses are implementing innovation.
According to the report, approximately 21% of businesses are introducing new operational processes. About the same proportion (19%) is introducing [...]
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Peter Drucker famously said that there are only two aspects to business, marketing and innovation. Right now, during this recession, there must be a total focus on marketing.
McGraw Hill carried out a research study of 600 businesses that those businesses that aggressively advertised during the 1981-982 recession increased sales by an average 256% up [...]
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Convergence in industry has led to many false dawns, but has also offered benefits such as convenience, innovation and increased choice. Which applies to you will be determined by how innovative you can be. Take these examples of convergence which display the positive and negative results that can result: the latter first.
The Australian Wine Industry
At [...]
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“I think it’s more essential to innovate through a recession, and certainly what we’re trying to do at P&G is to continue to bring sustaining and even disruptive new brands and products for our consumers, to make their lives better, to offer them a little more value.”
A.G. Lafley, Chairman and CEO of Procter & Gamble
We [...]
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Service businesses make up approximately 65% of the Australian economy, up to 75% of the European and 85% of the US economies.
Shifting your mindset from shifting product to collaboratively creating value with the customer through providing a service can yield far greater results.
In the 1960’s Peter Drucker coined the phrase of ‘knowledge worker’, which is [...]
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Posted in Cost Control, Innovation, Leadership, Process Improvement, Strategy, White Papers, tagged change, change management, enterprise, jack welch, kaizen, Leadership, Process Improvement, six sigma, TQM on October 31, 2008 | Leave a Comment »
Change programs focused on re-engineering, process improvement and systems design such as Kaizen, Lean, Six Sigma and TQM have a proven track record in revolutionising processes resulting in improved quality, efficiencies and reduced costs. The challenge comes in the implementation, which is the focus of this discussion paper.
Executive Summary
Change programs focused on re-engineering, process improvement [...]
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Here is a case study from a previous assignment I ran, it’s brief but it explains what is possible with process improvement, that is dramatic improvements in customer quality and significantly reduced costs.
The Bank was under tremendous pressure to be more of a ‘gentle hand’ with customers who were experiencing financial difficulty. A team to [...]
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Posted in Innovation, White Papers, tagged apple, gary hamel, Innovation, peter drucker, richard branson, steve jobs, Strategy, virgin, white paper on October 16, 2008 | 1 Comment »
The possibility driven organization is an organization that innovates. An organization that is embroiled in patch protection, or defensive market share maneuvers will not grow.
They may well have problems, which require solving, but merely solving problems will at best return the organization back to the previous level of performance. Only innovation will drive a business [...]
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The last week has been one to remember. The Dow Jones lost 18% while our local market fell 15.5%. 2008 will be remembered as the ‘year of the credit crunch’ up there with the depression in 1929, the 1987 crash and oil crisis in 1974.
Before you go screaming down the halls, consider these two quotes [...]
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