Helping individuals and organizations improve productivity
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I have always found unsolicited feedback infuriating. It rarely has much to do with improving your situation, but more to do with the provider’s benefit. However, in business we are led to believe that we should listen to the customer and that complaints are to be welcomed as a means of us improving ourselves. This [...]
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There is a significant difference between strategy and planning, and it is important to understand what it is. Planning leads to industry convergence, while strategy can lead to its divergence. Planning is about what is done and when it is done, whereas strategy is about what we would like the result to be. Strategy involves [...]
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In these difficult times businesses are reducing new hiring and instead squeezing every ounce of productivity out of their existing employees. On top of that managers and executives are fearful of the future, and as a result are heading for melt-down. Slowing Down Sometimes the best way to work most effectively and efficiently is to [...]
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Convergence in industry has led to many false dawns, but has also offered benefits such as convenience, innovation and increased choice. Which applies to you will be determined by how innovative you can be. Take these examples of convergence which display the positive and negative results that can result: the latter first. The Australian Wine [...]
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During good times is when it is harder then ever to make game changing decisions. To look seriously at your cash cow and saying now is the time to re-think how you do things. When numbers and charts are looking good, incremental change is what most (average) businesses hope for. The great businesses don’t accept [...]
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